Guides
Step-by-step help with booking and staying.
For GuestsFor Hosts
Booking on Rove
How Request to Book and Instant Book work, and what happens after you send a request.
Changes and cancellations
Changing dates, extending a stay and how refunds are handled.
Check-in and arrival
Check-in windows, access codes and what to expect on day one.
Payments, holds, and receipts
When you are charged, how card holds work and where to find receipts.
Reporting damage or an issue
Who to contact during a stay and how issues are resolved.
Verification and Booking Pass
ID verification, background checks for 30+ night stays and the Booking Pass.
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